LawChamps FAQs - Clients

Frequently Asked Questions

LawChamps ensures that your data is secure using industry-standard, bank-grade 256-bit SSL encryption. Backups are performed daily, and site security and privacy are routinely audited by third parties.
LawChamps allows your data to be portable, and supports backups and exports. Any information put into your LawChamps account can be edited by you and retrieved by you, at any time. Please refer to our Privacy Policy for further details.
With LawChamps, you get unlimited free access to our support team. Our LawChamps Success Specialists provide training materials, product walkthroughs and onboarding sessions. We work with those who are potentially in need of a lawyer to understand their needs and direct them to the appropriate information on our site to submit their legal issue, provide answers to questions, review our Blog articles and more. This includes answering questions such as do I need a lawyer? What kind of lawyer do I need?  and more.

Our LawChamps Success Specialists are also available to provide you with personalized support and answer your questions as needed Mondays to Fridays from 6:00 a.m. to 5:00 p.m. PT.
Our matching service is free to use if you are someone who needs a lawyer for a personal or business matter. Lawyers will charge you a fee to assist and will explain this to you. This may be a flat fee, an hourly fee, a retainer fee, contingency or another form based on your legal case type and needs. You enter information about your legal matter and we send it to attorneys who might be able to assist. Login to your account to see your matches. If you have questions, mail us at support@lawchamps.com.

We will work with you to determine if you are or are not in need of a lawyer. Our goal is to understand your needs and direct you to the appropriate information on our site to submit your legal issue, provide answers to your questions, direct you to review our Blog articles and more. This includes answering questions such as do I need a lawyer? What kind of lawyer do I need? and more.
There is no cost to use our matching service if you are someone who needs a lawyer for a personal or business matter. The lawyers will charge you for their services. Please mail us at support@lawchamps.com for help.
You can request to retrieve and/or reset your password using the login button or mail us at support@lawchamps.com.
It's easy. Just login to your account to see and review your matches. Please make sure to write up a complete and accurate description of your legal issue. It's important to be proactive and reach out quickly to the lawyers who you are interested in speaking with about representing you for your legal matter. To use our matching service is free. The lawyers will charge you to handle your legal matter. If you have questions, please mail us at support@lawchamps.com.
We verify lawyers with their state bar associations to make sure that they are in good standing. We may also check their online ratings and reviews, receive feedback from their current and former clients and allow for ratings and reviews to be made on LawChamps.com. If and when an attorney is found to not live up to our standards, they are removed from the platform.